What forms of payment do you accept?
What is your cancellation policy?
What is your waiting policy?
Is smoking allowed in your vehicles?
Where do you greet clients in the Austin Airport?
What tours do you offer?
What type of special occasions do you provide transportation services for?
Do you offer gift certificates?
What are the benefits of opening an account?
What forms of payment do you accept?
We accept cash and credit card payments. We also accept checks from account holders.
What is your cancellation policy?
Reservations need to be canceled at least 48 hours ahead of your scheduled pick up time. Cancellations made less than 48 hours before your scheduled pick-up will result in a charge of 50% of the reservation fare. The full reservation fare will be charged if the passenger fails to arrive at the designated location. To avoid a no show fee, please call 512-262-1212 if you are unable to locate the Clean Air LimoTM vehicle.
What is your waiting policy?
For each reservation, there is a 10 minute grace period for which no wait time charges are assessed. After that 10 minutes, wait time charges apply. We track all commercial flights and wait time is not charged for any passenger arriving on a commercial airline. For arriving flights, we will wait as long as it takes if we hear from you. If we cannot make contact and we don't hear from you, we will leave an hour after the flight arrives. If you are held up in baggage claim, please call us at 512-262-1212.
Is smoking allowed in your vehicles?
No smoking is allowed in any vehicle provided by Clean Air Limo LLC. If this policy is violated, we reserve the right to end the trip immediately with no refund available.
Where do you greet clients in the Austin airport?
We offer two options for greeting clients at the airport. If you are new to Austin or would like help with your luggage, your chauffeur will greet you in the baggage claim area. If you would like to be on the road as quickly as possible, call us at 512-262-1212 when your flight arrives, and we will direct you to the appropriate pick up area.
What tours do you offer?
We can custom design any tour to fit your needs.
Currently, our most popular tour is the Texas Hill Country Winery Tour. Enjoy a private excursion in our Mercedes stretch limousine to some of the best vineyards and wineries in the Hill Country. While some of our guests arrange their own itineraries, most let our chauffeurs take them for a unique, full-day tasting experience through the Hill Country's breathtaking scenery. You can view a brochure for this tour here. Call 512-262-1212 for details and pricing.
We also offer winery and shopping tours of the historic towns of Fredericksburg and Wimberley.
What type of special occasions do you provide transportation services for?
Weddings, proms, birthdays, anniversaries, bar and bat mitzvahs, you name it! Clean Air Limo LLC turns any special occasion into an elegant affair.
Do you offer gift certificates?
Absolutely! We offer gift certificates in any amount that you desire. We can even arrange for your gift certificate to be sent to the recipient with a flower arrangement or gourmet gift basket.
What are the benefits of opening an account?
Opening an account is free and easy. A Clean Air LimoTM account comes with the following benefits:
A 10% discount off of your first ride
Easy, automatic billing for all trips
Seasonal discounts and specials
Special rates with high volume bookings
